AgenticOutreech Support

Support Surface

Public help content at the root; operator diagnostics behind platform roles.

Workspace access

Switch workspaces safely before you troubleshoot

Why the current workspace matters

1

Open the workspace overview before opening a support request.

2

Verify the workspace name shown in the support access callout.

3

If the wrong workspace is active, switch first and then retry the action.

What not to expect

1

Workspace support and platform support are separate boundaries.

2

Help-center pages remain public regardless of workspace membership.

3

Only platform support roles should see the operations console.

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