Contact Support

Open Help Center

Public support Public request flow only No operator tooling exposed

Talk to Deliverability Experts

Typical response time: Under 2 hours.

Your Name

Your Email

Workspace Name

Topic

Subject

How can we help?

Search Help Center

Available Channels

General question

Available

Ask about onboarding, rollout planning, or where a workflow lives in the product.

Available to everyone.

Billing or subscription question

Available

Use this for plan changes, workspace billing state, or Stripe-related follow-up.

Available to everyone.

Email support ticket

Locked

Route an issue into the paid support queue without leaving the app shell.

Requires an active paid subscription.

AI chat escalation

Locked

Use this when the AI support chat could not resolve the issue and human follow-up is needed.

Requires an active paid subscription.

Before You Submit

Workspace name and the exact screen or workflow involved.
Whether the issue is about billing, onboarding, runtime state, or operator access.
Any queued, failed, or dead-lettered state already visible in the workspace UI.

Boundary

This contact flow is dedicated to workspace support. Internal operations and node diagnostics are handled separately.